Pioneering debt recovery
for businesses in Africa
Trusted by Africa's leading lenders
Ethical Debt Recovery
Our team of experts adopt an ethical approach in our collections strategy and ensure we surpass your expected results while maintaining the requirements of applicable regulations.
Performance & Data Driven
We are a pioneer and an independent team that have recovered delinquent loans in the billions since inception.
We have been and are still trusted to engage 350,000+ unique customers regardless of loan sizes and days delinquent.
Recovery Based Fees
Be rest assured we won’t collect any fee if we do not recover your debt.
Some of our clients
Here are some leading brands that have trusted us to recover delinquent loans.
Our Services
Debt Recovery
When we work with you, we become an extension of your business for debt recovery. Understanding your business model allows us to map the best strategies while complying with ethical standards to provide you with tangible and timely results. We are skilled to carry out tele-collections as well as deploy our agents for field visitations when necessary.
Customer Support Service
Our team of highly-skilled customer service experts represent your business in handling customer engagement end-to-end. We believe that customer satisfaction and engagement are key to building brand equity and customer satisfaction. We cater to customer enquiries, complaints or requests, and yield desired rates of customer retention.
What our clients are saying
“I believe our biggest advantage working with Mwanga has been receiving timely field reports and incorporating this into our in-house processes and products. We’ve experimented on ideas and seen results. It’s been a win-win relationship”